Patient Satisfaction

Over 5500 patients were surveyed in 2007 regarding their experiences at Commonwealth Orthopaedics. The following percentage of patients surveyed rated their experiences as “excellent” or “very good”:

92%
Overall experience: physician office visit

96%
Overall care: surgical suite

99%
Overall quality of care: physical therapy

Patient Satisfaction Survey

At Commonwealth Orthopaedics, our goal is to provide quality care to all of our patients and we strive to continually improve services. We welcome your opinion and appreciate your responses to the following questions. Simply click on the link below to access our short patient satisfaction survey. Thank you!

Office patients, click here to take survey

Ambulatory Surgery patients, click here to take survey

Patient Testimonials

Click a patient to learn more (from the August 2006 Physician Satisfaction Survey).

BarbaraBarbaraAnnandale
Knee Replacement

DennisDennisAmissville
Total Hip Replacement

BlancaBlancaLeesburg
Bilateral Hip Replacement

SarahSarahBurke
Fractured Elbow

Ca'DellCa'DellReston
Achilles Repair

CarolynCarolynAlexandria
Bilateral Hip and Knee Replacements

HishamHishamReston
ACL Repair

BrianBrianHerndon
Torn Biceps Tendon

JohnJohnSpringfield
Spine Surgery

HikoHikoFairfax
Detached Thumb Ligament

MatthewMatthewFairfax
Shoulder Repair

CourtneyCourtneyMcLean
Fractured Leg

LisaLisaCentreville
Minimally Invasive Spine Surgery

MauriceMauriceClifton
Osteoarthritis

MaureenMaureenOak Hill
Non-Surgical Pain Management

BrianBrianReston
Minimally Invasive Total Hip Replacement

BrianJamesArlington
Knee Replacement

 

More Testimonials...

Surgery Center Testimonials

“The nurses at the Surgical Suite were great!  Friendly, funny and professional.  The two follow-up calls I received after surgery were unexpected but a great touch. Thanks.”
Dave – Herndon

“I had arthroscopic knee surgery at the Fairfax Surgical Suite and experienced a quality of health care that I can only describe as remarkable.  I have not experienced anything so warm and caring from the medical community since I was a child in the 1960s.  Even though the outward appearance of the surgical center is similar to any emergency room, it is the staff that made the difference that day.  Unlike the cold, impersonal and antiseptic attitude that haunts the typical hospital, your staff was engaging and extremely attentive to my needs.  Thanks for a truly uncommon medical experience.”
Brian – Alexandria

“The staff was outstanding!!!  Excellent people skills, professional and easy to speak with!  I was impressed!  You should let them know how much they are appreciated!”
John – Sterling

“Overall our experience with Dr. McMahon and the staff at Commonwealth Orthpaedics has been excellent.  From our first visit when we discussed my husband’s injuries, the visit where we discussed the MRI results and the surgery procedures to the surgery itself.  All the staff care about my husband as an individual and not as another orthopedic injury, they took their time to answer questions and be supportive throughout the whole procedure.  Definitely we will always appreciate all your support and services.”
Gisela – Bristow

“I have had multiple surgeries over the years and I have to say that this procedure was the best!  Everyone was so nice and accommodating, friendly and really caring!  Thank you so much for such a positive experience.”
Connie – Gainesville

“All staff was kind, informative, and paid attention to my daughter.  This was her second surgery at the facility and she wasn’t afraid to go back since she had such a positive experience the first time.”
Danielle – Chantilly

“I can honestly say that this is the finest medical facility that I have ever had the opportunity to have to visit.  I was treated with the utmost courtesy and respect.  Everything that was done was done is a professional manner by a staff that was friendly, outgoing, cooperative, and pleasant.  Those that are working in this facility should be proud of their association with it, for it is indeed an outstanding organization.”
Robert – Annandale

“I cannot tell you how wonderful everyone was!  Perhaps you all should have a side job of teaching others your “bedside manner”!  I could not imagine any aspect of the entire experience could be improved.  Everyone was professional, caring, upbeat, took the time to explain and listen to any questions/concerns. “
Anonymous

“In response to your feedback questionnaire, I would like to say that I have rarely interacted with an organization that was able to maintain such a high degree of efficiency and professionalism while exhibiting a personal and caring attitude to the individual.  I was never made to wait or feel hurried, all my questions were answered (most before they were asked) and everyone I met made me feel like they cared about me, personally.  My thanks and appreciation to all involved.”
Samuel – Burke

 

Physical Therapy

“I have been a patient at the Fairfax Commonwealth Orthopaedics physical therapy center for three months. I want to comment each and every person from the front desk to the therapy room. Everyday, I am welcomed by name, with a smile. Your paper work is ready and available. With a smile, the aides escort you to the therapy room, where you immediately begin your therapy routines. They are skillful at keeping an eye out ensuring your exercises are executed in the proper manner. The therapist are well trained in their field. After an individualized program is created, the work begins. Working with each patient, the treatments are executed with smoothness. They work well with their aides, using them to their potential. The charts are readily available so the aides can confirm that the routine exercises are performed.
There is a warm comforting mood that prevails throughout the clinic. This gives the client a feeling of trust and reassurance. All the therapists are exceptional in their field when working with individuals. Their competence is evident as they follow the individualized program, which conforms to the doctors’ prescription. I feel my inability (at the beginning), to perform certain tasks, has improved because of the expertise of the therapists.”
Nancy – Fairfax

“I was a patient at your physical therapy facility in Fairfax form January through March 2007. The therapy was for a total knee replacement. I consider myself extremely fortunate to have had the opportunity to work with my therapist. She is the ultimate professional, compassionate and client centered. In addition to my physical therapy program, she set goals, helped me challenge myself, then followed through to make certain I attained said goals-all of this with a smile and a real commitment to my progress. She is outstanding.
Accolades and many, many kudos to everyone in that office. All were pleasant and friendly. Their gratuitousness, concern and willing assistance made it possible to look forward to each session. Please be assured that, without reservation, I have and will recommend your facility.”
BarbaraAnnandale

“Thank you, you are great people and you did a wonderful job on my knee.  I am very pleased with the results and so is Dr. Kittredge.  It is not very often you find a group of people that area all so friendly, pleasant and professional.”
MichaelSpringfield

“I recently completed two months of physical therapy at your Reston facility. The facility is very well run and equipped.  It has a pleasant atmosphere and all the personnel involved are professional and also very nice and welcoming.  My therapist, Allison, is wonderful.  She is totally professional, extremely talented and hard working, and a very, very nice and thoughtful person.  I would not only recommend your facility, I would actively urge friends to consider it.”
GeorgiaReston

“I have just recently finished a session of physical therapy at the Arlington facility.  I feel compelled to let you know how pleased I was with the treatment I received.  Not only am I feeling better physically, but I was very impressed with the staff at the center.  From the welcoming front desk staff to the professional therapist and assistants, I was treated with utmost courtesy and care by all.  You can be very proud of all of the employees, as they should be of themselves.  Thank you for this positive experience.”
CarolFalls Church

 

Physician Office Visits

Recovering from a total knee replacement is not fun, but your staff has been wonderful and has helped smooth edges of the paperwork hassles that were encountered.  Getting prescriptions ready for pickup, getting notes signed for work, whatever I needed their help with, they did efficiently and with a smile.”
WandaFalls Church

“There is no way that I can adequately thank you for what you’ve done.  Your skill as a physician and your compassion as a human being have given me a second chance at life.  Your technical expertise as a surgeon was exceeded only by the extraordinary kindness, support and patience that you offered to my family and me during my difficult days in the hospital.  Some debts in life are too great to be repaid, and my debt to you is probably one of them, but it’s important to me that you understand how much of a difference that you’ve made in my life, and in my family’s lives.  We will never forget what you’ve done for us.”  
SteveFairfax